Expert Witness – Service Charge Dispute – Central London

outside view of some old terraced houses in London

Work Required:

The leaseholders of this building in central London were concerned that service charges relating to major works had not been reasonably incurred.  The section 20 consultation process had not been properly followed and the work had not been properly tendered, supervised or carried out.  

Collier Stevens were instructed to undertake a review of the works, the quotations and other documentation and to prepare an Expert Witness report for submission to the First Tier Property Tribunal.


Collier Stevens reviewed all work undertaken. We identified a number of elements that had not been completed but had been charged – as well as works completed to an unsatisfactory standard. A review of the documentation and estimates identified shortcomings in the tender process and the section 20 consultation process. We were also able to conclude that the works had not been adequately supervised.  We prepared an Expert Witness Report for the Tribunal, which was found in our clients favour, agreeing that the service charge was unreasonable.   The tribunal decision reduced the service charge demand from £37,500.00 to £8,850.00

If you think that a service charge has been unreasonably incurred or that the work to which it relates is unsatisfactory, and need an Expert Witness Report in Central London, we’d be more than happy to discuss this with you. Get in touch for more guidance.

About the Surveyor

Andy Avery

Andy Avery MRICS is a Chartered Building Surveyor with over 40 years’ experience as a Building Surveyor, working in a wide range of commercial, retail, social housing, childcare and residential care environments. His experience includes expert witness, dilapidations, condition surveys and party wall work, as well as general construction industry projects, including feasibility studies and CDM.