Window manufacturer and installer / client dispute
In this case we were instructed by the manufacturers and installers of replacement windows. Their client had rejected the product as poor quality and having been installed inadequately and wished to negotiate the agreed price.
Our report found that the windows were constructed in accordance with relevant standards and in the majority of cases had been satisfactorily installed. Any shortcomings were minor and easy to rectify.
Our report assisted the small claims court in finding in favour of our client.